Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Personal Information
  Name, email address, phone number, business name, and any other info you provide via our contact forms, consultation requests, or client onboarding process.

• Usage & Technical Information
  IP address, device type, browser details, referring URL, and pages visited. This data is collected via cookies and analytics tools.

• Project & Communication Data
  Any files, details, or notes you provide for your project or during communication with our team.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide project quotes

• Deliver and manage web design and development services

• Improve our site performance and user experience

• Send updates, promotional content, or newsletters (only if you’ve opted in)

• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the EU or EEA, we process your personal data based on:

• Your consent

• Contractual necessity

• Legal obligations

• Our legitimate interests (e.g., to improve our services)

4. Your Rights Under GDPR

If you are an EU resident, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

• Data portability (receive your data in a structured format)

To make a request, contact us at buildwithalaya@gmail.com.

5. Your Rights Under CCPA (California Residents)

If you’re a California resident, you may:

• Know what personal data we collect and how we use it

• Request access to or deletion of your data

• Opt out of the sale of your data (Note: ALAYA does not sell personal data)

To exercise your rights, contact us at buildwithalaya@gmail.com with “CCPA Request” in the subject line.

6. Cookies and Tracking Technologies

We use cookies to:

• Enhance your browsing experience

• Analyze website traffic

• Enable essential site functionality

By using our site, you consent to our use of cookies. You can manage cookie preferences via your browser settings or reject non-essential cookies using our cookie banner.

7. Cookie Notice

We use cookies to personalize content, provide social media features, and analyze our traffic. You can choose which categories of cookies to allow or reject.

8. Data Security

We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure hosting.

9. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

10. Third-Party Services

We may share data with trusted service providers who assist us in operating our website and services, such as hosting platforms, analytics providers, or CRMs. All third parties are required to maintain the confidentiality and security of your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For questions or concerns about this Privacy Policy or your personal data, contact us:

ALAYA
Philippines-based Web Design Studio
Email: buildwithalaya@gmail.com
Website: https://buildwithalaya.com